Rowboat

Welcome to Rowboat, proprietary software for parsing, examining, storing, sharing, and visualizing data files. Rowboat is provided and controlled by Rowboat LLC, a Massachusetts limited liability company, acting by and through its managing member Ben Fry LLC d/b/a Fathom Information Design, a Massachusetts limited liability company (together, the “LLC”, “we”, or “us”).

This Privacy Statement explains what information the LLC collects about you through Rowboat and our website (the “Site”), how we use that data, and when and with whom we share it. The Site includes all pages within the rowboat.net and rowbo.at web domains (together, the “Web Domain”).

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
  • How do we use cookies?
  • How can you manage your cookies?
• Collecting data from children
• Privacy statements of other websites
• Changes to our privacy statement
• How to contact us
• How to contact the appropriate authority

What data do we collect?

We collect a limited amount of information that you provide to us. The information collected will depend on how you use Rowboat and the Site. You may provide us with the following information:

• User Data. The email address and password that you set when creating a Rowboat account.
• Transactional Data. When you make a purchase via Rowboat or the Site, your transactions are processed by a third party provider. You can learn about how our third party provider handles your information in the below Privacy statements of other websites. Rowboat will collect a limited portion of the information you provide to our third party processor, including, but not limited to, the last four digits of your payment card, expiration date of payment card, cardholder name, type of payment card.

Rowboat does not collect additional personal data or the content of files processed through Rowboat. In order to prioritize ways to improve Rowboat, we collect certain data relating to the use of the software, including, but not limited to:

• Information relating to the structure of files being processed, such as:

  • The size and format of files processed using Rowboat;
  • The file format of the original document (i.e. CSV, TSV, or Excel);
  • The number of rows and columns in a given file; and
  • Data types by column;

• Information relating to the use of features and services within Rowboat, such as, but not limited to:

  • Setting and unsetting the header row;
  • Changing column types;
  • Filtering data;
  • Searching data (no search terms will be saved or collected);
  • Exporting data;
  • Sharing data;
  • Changing interface themes; and
  • Interacting with charts and visualizations.

• We use Matomo for website analytics, which collects certain data relating to the use of Rowboat, including, but not limited to:

  • Your anonymized IP address;
  • The date and time of the request;
  • The title and URL of the page being viewed;
  • URL of the page that was viewed prior to the current page (referrer URL);
  • The screen resolution being used;
  • The time in your time zone;
  • The files that were clicked and downloaded;
  • The links to any outside domain that were clicked;
  • The time it takes for webpages to be generated by the webserver and then downloaded by you (page generation time);
  • Your approximate location: country, region, city, approximate latitude and longitude;
  • Your browser’s main language (Accept-Language header) and user agent (User-Agent header); and
  • Your browser, operating system, type of device being used (desktop, tablet, mobile, etc.), brand, and model.
  • User account status.

The above information is collected using Matomo as described in the “How do we collect your data?” section below. If you don’t want us to collect this information, you can opt-out by clicking here.

Rowboat also collects a small amount of information outside of Matomo. As you are unable to opt-out of this collection, please carefully review the below description of what is being collected and why:

• The names of files opened in Rowboat are collected for the sole purpose of displaying the file name back to the user. The contents of files are not collected.
• When Rowboat experiences a crash that causes the application to stop functioning, Rowboat will record the error message received by the user, a timestamp of the error, and the location of the error in our code. This information is collected so that we can resolve the problem as quickly as possible, as well as understand the scope of any such problems. These records do not contain your IP address or any other identifiable information.
• When you purchase Rowboat’s desktop application, a license key will be provided to you in order to install the application on your device. In order to validate your license key and support your purchase, Rowboat’s desktop application collects the following additional information:
  • The universally unique identifier (“UUID”) of each device on which your license key is entered. Your UUID will be used exclusively to verify that your device is permitted to install the application and to help us support your purchase.
  • The device name of each device on which your license key is validated. Your device name is collected for the sole purpose of displaying the name back to you in order to help you manage the device(s) under your license key.

The contents of files that are opened and saved on Rowboat are private to you until you choose to share them. Opting to share to a file using the "anyone with the link" share option will allow anyone who has been given the URL the ability to view the contents of that file. Rowboat will not access the contents of any files you have shared using the "anyone with the link" share option without your written permission unless required by law. If you opt to share a file using the "invited users only" share option, only you and those you have chosen to share the file with will be able to access the contents of the file. Invited users must be signed into the Rowboat account associated with the email address that the file owner has granted access to in order to open the file.

If you have any questions or concerns regarding the handling of your data, please contact us at privacy@rowboat.net

How do we collect your data?

We collect data when you use or view Rowboat and/or the Site.

The Site uses Matomo to collect and analyze traffic and help us to improve your user experience. Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyze and report visitors’ data for purposes of understanding and optimizing their website. Learn more about how Matomo tracks information.

Data collected outside of Matomo is gathered directly via Rowboat’s software and is securely stored on a server solely controlled by the LLC.

How will we use your data?

Rowboat and the Site collect data in order to:

• Respond to a specific inquiry from you or provide you with access to the services provided by the LLC (the “Services”);
• Provide, administer, maintain, improve, individualize, and evaluate the Site, the Services, or Web Domain;
• Develop new products and services;
• Maintain and improve the functioning and security of the Site, the Services, Web Domain, and our software, systems, and network;
• Respond to subpoenas, court orders, or other legal process; in response to a request for cooperation from law enforcement or another government agency; to investigate, prevent, or take action regarding actual or suspected violations of our Terms of Service, illegal activities, fraud, security or technical issues, misuse of the Site, the Services or Web Domain, or other misconduct, or to enforce our Terms of Service; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others;
• Share anonymized or aggregated information with the public and with third parties, including but not limited to researchers and partners; and
• Achieve any purpose described elsewhere in this Privacy Statement.

We will not sell your data.

How do we store your data?

Data is stored securely on a cloud server solely controlled by the LLC. We have implemented appropriate technical and organizational controls to protect data from loss, misuse, and unauthorized access or disclosure. Unfortunately, sending any information, including personal data and personally identifiable information, via the internet is not completely secure. While all information is passed in an encrypted manner, given the nature of communications and information processing technology, the LLC cannot guarantee that data during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others.

If you choose to delete your Rowboat account, you will immediately lose access to all features associated with your account. Attempting to create a new account with an email address associated with a deleted account will result in the restoration of the deleted account upon confirmation from the account holder via email. Deleted Rowboat+ accounts will reactivate as free Rowboat accounts. Files saved to a Rowboat+ account will be permanently deleted upon account deletion and will not be restored if the account is reactivated.

What are your data protection rights?

The LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access — You have the right to request from us copies of your personal data. We may charge you a small fee for this service.
• The right to rectification — You have the right to request that the LLC correct your personal data if you believe it is inaccurate. You also have the right to request the LLC to complete the data you believe is incomplete.
• The right to erasure — You have the right to request that the LLC erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that the LLC restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to the LLC’s processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that the LLC transfer the personal data that we have collected on your to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

We only use first-party cookies. We use cookies to help us learn how well Rowboat performs. We also use cookies to understand, improve, and research features, and services, including to create logs and record when users access our Site from different devices.

We provide the list below to give you transparency into the cookies used by the Site. While we do our best to keep this table updated, please note that the number and names of cookies and other technologies may change from time to time.

How can you manage your cookies?

You can set your browser not to accept cookies, and this website tells you how to remove cookies from your browser. However, in a few cases, some of our Site features may not function as a result.

Collecting data from children

We do not aim Rowboat or the Site at or knowingly collect personal data or personally identifiable information from children under the age of 13.

Privacy statements of other websites

When you visit the Site, or purchase Rowboat, we use the following third party services which may collect personal data:

The Site may contain links to additional third-party websites that are not under our control. We are not responsible for the collection and use of your information by them or for their content. We encourage you to review the privacy policies and terms of use of each website, application, and resource you visit or use.

Changes to our privacy statement

We may make changes to this Privacy Statement at any time. We will post notice of changes to the Privacy Statement on this webpage, and by accessing the Site after the modifications to this Privacy Statement have been posted, you agree to be bound by the modified Privacy Statement. Accordingly, you should periodically revisit this page to review the then-current Privacy Statement.

How to contact us

If you have any questions or requests about this Privacy Statement or our handling of your information, you may contact us at privacy@rowboat.net.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that the LLC has not addressed your concern in a satisfactory manner, you may contact your local supervisory authority.